I remember the first time I had my website audited in real time by someone and saw the navigation obstacles I had and information I didn't have. It was definitely an eye opening experience to view it from a customer's perspective.
Now with my website updates, I consider how it's going to impact my customer's experience. My ultimate goal is to make it as easy as possible for people to connect with and purchase from me. As a product based business, I also have to consider my customer's package opening experience. It should be memorable and worthy of sharing with others. In my latest feature with CanvasRebel, I take a deeper dive into how to create an amazing customer experience. Click Memorable Customer Experience to check it out. And remember...No look is complete without great accessories! Tonya - Visionary Designer What are some ways a business can create a memorable customer experience? |
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