Exchange, Return, Refund, and Cancellation Policies 1. Due to the unique nature of our handcrafted hair accents and their use, we do not accept exchanges and returns of opened/used products.
2. Unopened/unused items can only be returned within 14 days upon receipt of your package/product. Please make sure you notify us via email that you are returning an item, prior to sending it back to us. If you do not notify us in advance of a return, refunds WILL NOT be issued. There will be a $3.00 restocking fee for returned items. You will be responsible for all shipping and handling costs; we do not accept C.O.D. deliveries.
Returns may be sent to the following address: Accented Glory 105 Sycamore Rd Salisbury, NC 28147
3. Mail orders that are returned back to us due to incorrect or undeliverable shipping address will ONLY be sent out again if we are provided with a correct address and you will be charged shipping again. If you decide you no longer want the order you will be charged a restocking fee of $3.00.
4. Cancellation of mail orders have to be made within 24 hour of your purchase via email at email@example.com. There will be a cancellation charge of $3.00 for every canceled transaction. Any cancellation requests after the 24 hours WILL NOT be accepted.