I remember the first time I had my website audited in real time by someone and saw the navigation obstacles I had and information I didn't have. It was definitely an eye opening experience to view it from a customer's perspective. 

Now with my website updates, I consider how it's going to impact my customer's experience. My ultimate goal is to make it as easy as possible for people to connect with and purchase from me.

As a product based business, I also have to consider my customer's package opening experience. It should be memorable and worthy of sharing with others. In my latest feature with CanvasRebel, I take a deeper dive into how to create an amazing customer experience. Click Memorable Customer Experience to check it out. 

And remember...No look is complete without great accessories! 

Tonya - Visionary Designer

What are some ways a business can create a memorable customer experience?

My show will air every 4th Thursday of the month at 7pm EST. To view, simply search for The Creative Spirit on your smart tv and download the channel. Once downloaded, search for Accented Glory and my episodes will pop up! 

Be sure to tune in on Thursday, August 22nd! I'll have my Strategypreneur™ Coach hat on and will be sharing some great marketing tips and advice. 

No look is complete without great accessories! 

Tonya - Visionary Designer

I reached out to my customer that was in the film to thank her for wearing my design throughout most of the film. Since then she has sent me film screening photos of herself wearing the design for me to share and we've become Facebook friends. 

Moments like this is what keeps me inspired and motivated as an artist! My customer said the hair accessory design is her favorite and she wears it all the time. If feels great to know I've created something that has become a part of someone's everyday life! 
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My Afro Puff Holder is my signature design; it was created for the most common style worn by naturals, The Afro Puff! My cowrie shell design is created with 7 cowrie shells. The number 7 represents divine and perfection. Click Amazon or Etsy to go to design's listing on platforms!